Director, Revenue Operations
at FoursquareAbout Foursquare:
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.
About the Position:
Foursquare is looking for a Director of Revenue Operations with the right combination of Sales/Revenue Operations domain expertise, experience hiring and developing top talent to drive growing teams, and a passion for systems and process improvement. This is a key leadership role that will partner with GTM and will report to the Senior Director of Business Operations.
One of the key focus areas of this role will be to drive the productivity of all GTM teams through (1) improving existing processes, (2) better tooling, and (3) improved accuracy of data. The right candidate will be a hands-on leader who will be naturally effective at prioritizing and directing the key process and systems initiatives that will drive the most impact. This individual will also be willing and able to roll up their sleeves and lead process design efforts while partnering closely with our systems leaders to design increasingly scalable systems architectures and data flows.
The Director of RevOps will own the setting of the vision for the team and will collaborate closely with Sales, Customer Success, Marketing, Finance, Legal, and Executive leadership to optimize the strategies, processes, systems, and talent that will accelerate FSQ’s ability to realize the company’s full potential. The right candidate will quickly become a trusted operating partner and will ensure successful delivery of Sales planning, forecasting, pipeline management, account assignments, territory planning, GTM rules of engagement definition, Sales and CS performance reporting, process optimization, and talent development.
In this role, you'll:
- Owning and setting the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams
- Partnering closely with Finance and Revenue Leaders to drive go-to-market strategies while collaborating cross-functionally with Marketing and Product to achieve growth goals
- Collaborating with Finance and Revenue Leaders to develop, align, and implement territory assignments, sales/compensation plans, and quotas, along with the calculation of commission payouts
- Keeping customer, lead, revenue, and other corporate data aligned and accurate across the organization
- Analyzing the productivity of the Sales, CS, and BD teams and envisioning a tooling and systems roadmap for continuous improvement
- Mapping out and delivering improvements to Foursquare’s quote-to-cash processes
- Ensuring Foursquare’s technology infrastructure and implementation of generative AI tools scales to keep pace with growth
- Collaborating with the FP&A and Business Analytics teams to identify performance trends through the proactive analysis of reports and dashboards
- Partner with Deal Desk to both (1) help to optimize the structure and terms of contracts in order to drive consistency and contractual outcomes, and (2) offload manually intensive activities off of the Sales/CS Reps shoulders
What you'll need:
- Bachelor's degree or equivalent experience
- 10+ years of experience with 5+ years experience as a Sales/Revenue Operations Leader in an Ad Tech company
- Proven ability to lead and scale Sales/Revenue Operations of significant scope through growth periods
- Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
- Proficiency in Salesforce.com or similar CRM with expertise in leading CRM improvement efforts
- Experience with Database technologies, Business Intelligence (BI) applications and reporting
- Fluency in other systems and sales tools, including CPQs, Prospecting and data tools, Sales Intelligence tools, and other tools that drive Sales/CS productivity
Benefits and Perks
- Flexible PTO - rest and recharge when you need it!
- Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance
- Savings and Investments - 401(k) with company match
- Equipment Setup - you will receive all necessary hardware for your job function
- Family Planning and Fertility Programs - programs via Carrot
- Employee Resource Groups - to help you stay connected
- Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays
At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
The annual total cash compensation range is $168,000 - $285,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location.
Salary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!
Things to know…
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
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